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Manufacturing & Supply Chain
Let agents work supplier and customer portals, reconcile orders, answer questions from manuals and production data, and escalate only the exceptions.
The challenge
Supplier and customer portals still need people to log in, check and update.
Procedures, specs and fixes live in manuals and the heads of experienced staff.
ERP, quality and logistics data rarely line up in one place.
What you can build
Taught browser routines check order status, download documents and update portals on a schedule.
Cited answers from manuals, specs and SOPs, available in Teams on the floor.
Ask production and quality databases questions and generate dashboards on demand.
Example workflow
A routine checks each supplier portal, a workflow compares the result with ERP data, and buyers only see mismatches.
Daily routine
Schedule
01Browser Task
Portal status
02Execute SQL
ERP orders
03Mismatch?
Conditional
04Notify buyer
Teams · email
05Built-in controls
Platform
More industries
We'll map it with your team, build a working version on ZeaIQ and set up the approval, governance and ROI views your stakeholders need.
