Terms of use

These Terms of Use (“Terms”) govern your access to and use of the ZeaIQ website at zeaiq.ai, the ZeaIQ workspace, APIs, embeddable widgets and related services (together, the “Services”). The Services are operated by ZeaApps (“ZeaApps”, “we”, “us” or “our”), with its principal place of business in New Jersey, USA.

By visiting the website, creating an account or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization, and “you” refers to it as well.

If your organization has signed a master subscription agreement, order form or other written agreement with us, that agreement governs your subscription and takes precedence over these Terms where they conflict.

Some Services require an account. You agree to give accurate information, keep your sign-in methods secure, and tell us promptly at info@zealogics.com if you believe your account has been compromised.

• Workspace administrators control who can access their organization’s workspace, roles and permissions.
• You are responsible for activity that happens under your account and for the agents, workflows and automations you configure.
• You must be at least 18 years old and able to form a binding contract to use the Services.

You agree not to use the Services, or let others use them, to:

• break any law or regulation, or infringe anyone’s intellectual property, privacy or other rights;
• upload malware, probe or attack the Services, bypass security or rate limits, or access data you are not authorized to access;
• build agents or automations that send spam, deceive people, impersonate others, or make fully automated decisions with legal or similarly significant effects on individuals without appropriate human review;
• copy, frame, scrape, record or redistribute the website, its videos, screenshots or other content, or reverse engineer the Services, except as the law expressly allows;
• resell or provide the Services to third parties except as your agreement with us permits.

We may suspend access that we reasonably believe threatens the security, integrity or availability of the Services or breaks these Terms. Where practical, we will tell you first and give you a chance to fix the issue.

You keep all rights to the documents, data, prompts, knowledge sources and other material you bring into the Services (“Customer Content”), and to the outputs your agents produce for you.

You give us permission to host, process and transmit Customer Content only as needed to provide, secure and support the Services for you. We do not use Customer Content to train shared or third-party models.

You are responsible for having the rights and consents needed to use Customer Content with the Services, including any personal data it contains. Our handling of personal data is described in our Privacy Policy and, for customers, our Data Processing Agreement.

The Services use large language models and other AI systems. AI output can be inaccurate, incomplete or out of date, and similar inputs may produce different results.

You should review output before relying on it, especially for financial, legal, tax, medical, employment or other important decisions. Approval steps, guardrails and audit logs in ZeaIQ help with this, but final responsibility for how output is used stays with you.

The Services can connect to systems and model providers you choose, such as email, storage, ERP, CRM, browsers and AI models. Your use of those services is governed by their own terms, and we are not responsible for them. When you connect one, you authorize us to exchange data with it on your behalf.

The Services, including the software, design, text, graphics, videos, logos and the ZeaIQ name, belong to ZeaApps or its licensors and are protected by intellectual property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you.

If you send us feedback or suggestions, we may use them without obligation to you.

Paid plans are billed as described in your order form or the plan you select. Unless your agreement says otherwise, fees are non-refundable and exclusive of taxes. Trials and preview features are provided as-is, may have limits, and may change or end at any time.

You may stop using the Services at any time. Either party may end a subscription as set out in the applicable agreement. We may suspend or terminate access for material breach of these Terms that is not cured within a reasonable time after notice, or immediately where required by law or to prevent harm.

After termination, workspace administrators can export Customer Content for the period described in their agreement, after which we delete it in line with our retention practices.

Except as expressly stated in a written agreement with us, the Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement, and we do not promise that the Services will be uninterrupted or error-free.

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising out of these Terms or the Services. Our total liability for any claim is limited to the amounts you paid us for the Services in the twelve months before the event giving rise to the claim, or US$100 if you have not paid us.

Some jurisdictions do not allow these limits, so they may not apply to you in full.

You agree to defend and indemnify ZeaApps against third-party claims arising from your Customer Content or your use of the Services in breach of these Terms or applicable law.

These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws rules. The state and federal courts located in New Jersey have exclusive jurisdiction over any dispute, unless your agreement with us says otherwise.

We may update these Terms from time to time. We will change the date at the top of this page and, for material changes, notify workspace administrators in advance by email or in the product. Continuing to use the Services after changes take effect means you accept the updated Terms.

Questions about these Terms can be sent to info@zealogics.com or through our contact form.