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Banking & Financial Services
Process cheques, transfers and standing orders, answer customers on every channel and give analysts instant answers — with approvals, policy rules and a tamper-evident audit trail on every step.
The challenge
Cheques, mandates and transfer instructions arrive as scans and email attachments that people key in by hand.
Every automated decision must be traceable, reviewable and reversible for auditors and regulators.
OCR, RPA, chatbots and BI live in separate stacks with separate controls and no shared view of value.
What you can build
Classify and extract cheques, direct debits, standing orders, account-to-account and international transfers, with amount-in-words validation.
Only low-confidence or rule-breaking fields reach reviewers, with the source document and bounding boxes beside them.
Agents grounded in product terms and policies answer on WhatsApp, the web widget, Teams and email — and hand off to people.
Treasury, risk and finance teams ask questions of core databases in plain language and see the SQL behind every number.
Example workflow
A new scan lands in SharePoint; the workflow classifies, extracts and validates it, and only exceptions wait for a reviewer.
SharePoint watch
New scan
01Doc Classify
Cheque · transfer · mandate
02Doc Extract
Fields + confidence
03Approval Gate
Flagged fields only
04Post & notify
Excel · email · Teams
05Built-in controls
Platform
More industries
We'll map it with your team, build a working version on ZeaIQ and set up the approval, governance and ROI views your stakeholders need.
